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BPO sector boosts employment in the west


The business process outsourcing sector (BPO) is fast becoming the number one source of employment, next to tourism in western Jamaica.

Mayor of Montego Bay, Homer Davis said the sector is now officially one of the main engines of economic growth and “is also a place where many young persons have been making something of their lives”.

“Currently, the Government, through the Port Authority of Jamaica, is spending a lot of money to increase BPO space in Montego Bay. Thousands of square feet of purpose-built facilities are being constructed to facilitate a sector that is literally bursting at the seams,” Davis said.

The mayor added that the sector has become one of the most reliable means of employment, pointing to the many persons who have gained employment under the construction phase currently taking place at the free zone (Freeport, Montego Bay) area.

For her part, manager of the Business Process Industry Association of Jamaica (BPIAJ), Julaire Hall said the BPO sector is not only a major player in Montego Bay’s economic fortunes, but is also a main recruiter of young talent.

Published in the Jamaica Observer
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